Introduction We aim to provide the best possible service to our customers and to make our website easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. They are used for measuring how many people are using services, so our site can be made easier to use and there's enough capacity to ensure the site remains fast. Analysing anonymised data help us to understand how people interact with our website so we can make it better. We only use Google Analytics and no other cookies are used, you will not see advertising on our site or on any other site relating to your visit to this website. Cookies for measuring website usage We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data. Google Analytics cookies: _utma, _utmb, _utmc, _utmz Purpose: To record how many people are using our website and how they move around the site once they've arrived: _utma tracks how many times (if any) you have visited the our website before. _utmb and _utmc are connected, and track how long you stay on the site. _utmz tracks identifies where you've come from e.g. from a search engine or from another website. Benefit: So our service is available when you want it and fast, we measure numbers and volumes of visitors. Data stored by cookies: No personal information about you, just information about your computer and your browser. Duration of cookies: _utma: Expires 2 years after your last visit to this site. _utmb: Expires 30 minutes after your visit, or after 30 minutes of inactivity. _utmc: Expires when you close your browser. _utmz: Expires 6 months after it was last set. How to control and delete cookies We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. Alternatively, you may wish to visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies. Please be aware that restricting cookies may have an impact upon the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
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